SoundTracking Will Close Down July 10, 2015
When we started SoundTracking our goal was to create the perfect place for you to share the soundtrack to your life. A million+ users joined us on our mission and we created one of the best music communities out there. It's with a heavy heart that we announce that SoundTracking will be shutting down on Friday, July 10. Thank you to every single SoundTracker out there for being a part of this amazing journey.
Frequently Asked Questions
- Why is SoundTracking shutting down?
- When is the last day I can use SoundTracking?
- What happens on that day?
- Can I save any of my data?
- What if I don’t want you to save my data?
- How do I delete my SoundTracking profile?
- How do I delete a SoundTracking post?
- How do I make my profile private?
- How do I block people from following me?
- Can I delete a user’s comment on my post?
- What are the sources of music audio found on the SoundTracking service?
- How do I connect my music streaming service to SoundTracking?
- How do I use Instagram photos in my SoundTracking posts?
- How can I share my SoundTracking music moments into Instagram?
- Custom keyboards and the SoundTracking iOS application?
Why is SoundTracking shutting down?
Last year, Rhapsody International acquired SoundTracking, and has made the difficult decision to no longer support it. We’re focusing on Rhapsody as a single platform, and are working on incorporating everything you love about SoundTracking into Rhapsody and its future products.
When is the last day I can use SoundTracking?
Friday, July 10, 2015.
What happens on that day?
The SoundTracking app and website will no longer work. SoundTracking will be shut down.
Can I save any of my data?
Yes, you can save your timeline. To do that, first login to SoundTracking in your web browser before July 10, and then follow this link: soundtracking.com/timeline. Use your browser's 'File > Save As…' menu and select 'Webpage Complete' to ensure all of your photos are saved with your timeline.
What if I don’t want you to save my data?
You must request account deletion by Friday July 10, 2015 by sending an email to email@example.com with your username from your email address on file.
How do I delete my SoundTracking profile?
In order to delete your profile, please email firstname.lastname@example.org with your username and third party service linked to your account.
How do I delete a SoundTracking post?
Login to SoundTracking in your web browser. Click the Profile tab and go to the post you would like to delete. Click on the post, scroll to the bottom and click the 'Delete Post' link.
How do I make my profile private?
Sorry, there is not a way to make your profile private.
How do I block people from following me?
For iOS users, simply tap the ellipsis button at the top right corner of a user’s profile page, and select 'Block This User'. For Android users, tap your device’s 3-dots button or menu on a user’s profile, and select 'Block user'.
Can I delete a user’s comment on my post?
Yes you can! Within the Android, iOS mobile app you can swipe another user's comment on your post and a 'delete' button will appear. Tap that, and you’re good to go.
What are the sources of music audio found on the SoundTracking service?
The music on SoundTracking is powered by iTunes, the digital music service owned and operated by Apple, Inc. SoundTracking is an official iTunes Affiliate service and allows users to stream 30-second previews directly from iTunes servers and purchase digital downloads of those songs. In addition to iTunes, users can also connect their Rhapsody, Napster, Spotify, and Rdio paid subscriber accounts using the SoundTracking iOS app, which is enabled by a direct integration with Rhapsody, Napster, Spotify, and Rdio under their Terms of Service.
How do I connect my music streaming service to SoundTracking?
Go to the Settings screen in the SoundTracking app to connect your Rhapsody, Napster, Spotify, or Rdio account. Once you have connected your account, you will be able to:
- Listen to songs in full-length, rather than short music previews.
- Add your favorite songs to your Rhapsody, Napster, Spotify, or Rdio playlists.
- Change your connected accounts from the Settings screen.
How do I use Instagram photos in my SoundTracking posts?
When creating a SoundTrackinging post on your iOS or Android device, tap the photo button and select 'Choose Instagram Photo'. Once you’ve connect your IG account, you’ll be able to select from your photo history to add to your SoundTracking post.
How can I share my SoundTracking music moments into Instagram?
When creating a SoundTracking post, simply tap the Instagram icon in the 'Share with' bar along the bottom of your post creation screen. After your music moment has been posted to SoundTracking, the Instagram app will be open on your device, and you will be able to share your photo and song information into your Instagram feed, filter and all.
Custom keyboards and the SoundTracking iOS application?
If you download a custom iOS keyboard, such as Swipe, you may experience issues creating a new post as there is no 'Done' button as in the default keyboard. Simply tap on the right facing arrow to signify you are done creating the post.
For questions not answered on this page, please email email@example.com